Compare the savings …
You can save up to 70% by hiring omni pro chat agents
*Wages calculated above without considering shrinkage due to vacations, return tickets, allowances or benefits, overhead costs etc.
Your benefits in hiring Omni Pro Live Chat Support
- You can save up to 70% ( at minimum you saving 14k BHD ) on operating costs and make a huge difference to your budget
- You get a dedicated team of agents to work 24/7/365
- Real-time assistance with SLA of 60 Seconds
- All chats interactions are monitored and recorded for your reference
- All chats interactions are supervised by our managers. You can review the same on a real-time basis
- Rigorous training is organized to make sure that our live chat employees are well versed in meeting your goals
- High-quality infrastructure at Omni Pro makes sure that the probability of system breakdowns is nearly zero
What Makes Omni Pro Live Chat Support Services Different?
We are a premier live chat outsourcing center. we cover all areas that you need an assistance with – including but not limited to,
- Technical Support Services– with abaility of making voice call, video call, and Screen sharing.
- Multilingual Live Chat agents– we will provide your desired language to serve your clients.
- Customer Support Services– we deliver the best quality services to clients within a quick time and in a hassle-free manner.
- Email Support Services– We have the required expertise to provide email support services to non-technical as well as technical products or services.
- Complaint Management Services– Our team leverages the latest tools and technologies to deliver top-notch services to our clients within quick turnaround time.
- Social Media Customer Service-Customers prefer to get in touch with companies via social media channels and they prefer quick response. Our team at Omni Pro can provide you with accurate and high-quality social media customer support services.
- Order Tracking and Status Enquiry– Our streamlined order tracking and status enquiry services can ease your customer’s delivery process by helping you efficiently track orders and status within a quick time.
- Loyalty Program Management Services– Our loyalty program management services can help you retain your existing clients and ensure business growth.
- Pre-sales Support Services– We nurture your customers and lead them to your sales team’s bucket before you even think of a pitch. Our team has extensive experience in the pre-sales process and will be their expertise to aid you during customer engagement.
- Lead Generation Service-Our expertise can help your organization create more valuable leads and convert them into viable sales opportunities. Based on your lead generation requirements we can provide you with a customized solution that would address your needs.
- Appointment Setting Services– We have some of the most experienced and skilled appointment setters who leverage the power of the best software and technologies while delivering top-notch services.