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Outsources Technical Support

Welcome To Outsources Technical Support!

Omni Pro offers a range of technical support services that enable you to deliver high-quality technical support to your customers and employees at optimal costs. These solutions integrate 24×7, personalized technical support services with advanced technologies for knowledge management and automated support.

Types of Technical Support provided

  • Software usage/problems support
  • Connectivity related problems
  • Installation support
  • Product-related problems/queries
  • Application / desktop queries
  • Software usage/problems support
  • Troubleshooting support

Outsources Technical Support Benefits

Multi-language technical support services.

Increased levels of customer satisfaction and customer loyalty.

Facilitates improvements in the product design process.

Focus on core functions and business value creation.

Leveraging the skills inventory of dedicated technical support teams.

Access to the vast database of customer FAQs and troubleshooting.